At Pin Up Casino Bangladesh, we value our players and strive to provide the best gambling experience.
Whether you have questions about your account, deposits, withdrawals, or games, our dedicated customer support team is available 24/7 to assist you.
This page will guide you on how to contact us, the different support channels available, and answers to frequently asked questions from players in Bangladesh.
How to Contact Pin Up Casino Bangladesh?
We offer multiple ways for you to get in touch with us. Choose the method that suits you best:
1. Live Chat – Instant Assistance
- Available 24/7 for real-time support.
- Click the Live Chat icon on our website.
- Speak directly with a customer support agent.
- Best for urgent issues like login problems or payment delays.
2. Email Support – Detailed Inquiries
For more complex issues, you can send an email to:
📧 [email protected]
- Expect a response within 24 hours.
- Ideal for account verification, payment disputes, and complaints.
3. Social Media & Messenger Support
You can also reach us through:
- Telegram
- Facebook Messenger
Common Issues & Solutions
Before contacting support, check if your issue is listed here. You might find an instant solution!
1. Forgot Password?
- Click on “Forgot Password” on the login page.
- Enter your registered email or phone number.
- Follow the instructions to reset your password.
2. Deposit Not Showing in Account?
- Check if the bank or payment provider has processed the transaction.
- Wait for at least 30 minutes (some methods may take longer).
- Contact support with your transaction ID if the amount is still missing.
3. Withdrawal Delays?
- Ensure your account is verified (KYC process).
- Check if you’ve met the wagering requirements for bonuses.
- Processing time varies depending on your payment method.
4. Account Verification (KYC Process)
- Send a copy of your National ID/Passport for identity verification.
- Upload a utility bill or bank statement for address verification.
- Verification usually takes 24-48 hours.
Why Choose Pin Up Casino Bagladesh Support?
- Fast Response Time – Our team works round the clock.
- Multilingual Support – English & Bengali available.
- Secure & Confidential – Your personal details are safe with us.
- Multiple Contact Options – Chat, Email & Social Media.
At Pin Up Casino Bangladesh, we are committed to providing a smooth and enjoyable gaming experience. If you need any assistance, don’t hesitate to contact us anytime!
Frequently Asked Questions (FAQs)
Live chat replies are instant.
Email responses take up to 24 hours.
Yes, our team provides support in both English and Bengali.
Ensure your account is verified and that you have met the wagering requirements.
If there’s still an issue, contact us via Live Chat or Email.
Take a screenshot of the problem.
Send details to [email protected] with the game name and time of issue.
Yes, Live Chat is available 24/7.